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User Agreement & Privacy Policy
Mental Health Association of East Tennessee is committed to protecting your privacy. We use the information we collect about you to improve our web page and resource content, and to evaluate our service to you. Please read this page for more details about our privacy policy.

SUMMARY

We are committed to protecting your privacy. We use the information we collect about you to improve our web page and resource content, and to evaluate our service to you. If you should have questions about our privacy policy or want to have your name and address added to our do-not-share list, please call, write, or send us an e-mail with your exact name and address.

DISCLAIMER STATEMENT

The Mental Health Association of East Tennessee’s website is for informational purposes only and is not meant to serve as medical advice or to replace consultation with your physician or mental health professional.

Use of the Mental Health Association of East Tennessee’s website constitutes an agreement by the users not to hold the Mental Health Association of East Tennessee or any of its employees or officers liable or responsible for information posted to discussion boards and other forums by persons or entities not associated with the Mental Health Association of East Tennessee.

You acknowledge that the information on the Website is provided "as is" for general information only. It is not intended as medical advice, and should not be relied upon, as a substitute for consultations with qualified health professionals who are familiar with your individual medical needs.

This site includes chat and discussion boards. When you chat or join discussions, you agree to abide by all these Terms and Conditions. We want our Community to be a safe, comfortable, and friendly environment. We can remove any messages or solicitations that do not meet the standards of these Terms and Conditions. MHAET reserves the right to immediately terminate a user's registration if we become aware and determine that the user is violating any of these Terms and Conditions or any of the chat and discussion board guidelines as enumerated wherein.

Commercial solicitation, chain letters, junk mail, "spam", non-commercial or bulk solicitation is prohibited.

Threatening harassing, libelous, defamatory, vulgar, profane, obscene, abusive, harmful, sexually oriented, racially offensive, inaccurate, or otherwise objectionable material of any kind or nature, is prohibited.

Unlawful material, or any material that encourages or promotes conduct that constitutes a criminal offense, or might give rise to civil liability or otherwise violate any applicable local, state, Federal or international law or regulation, or encourage the use of controlled substances, is prohibited. Posting content or participating in any form of discussion with the intention to commit any illegal activity is strictly prohibited.

LIMITATION OF LIABILITY

You agree that you will hold harmless MHAET and its officers, directors, employees, and volunteers from all claims arising out of or related to your access or use of, or your inability to access or use, this Website or the information contained in this Website or other websites to which it is linked. This includes, but is not limited to, information or materials viewed or downloaded from this Website or another website to which it is linked that appear to you or are construed by you to be obscene, offensive, defamatory, or that infringe upon your intellectual property rights. In no event will MHAET or the contributors of information to this Website be liable to you or anyone else for any decision made or action taken by you in reliance on such information or for any consequential, special or similar damages, even if advised of the possibility of such damages.
 
HOW TO REACH US

Our postal address is:
Mental Health Association of East Tennesee, Inc.
P.O. Box 32731
Knoxville, Tenneseee 37930-2731

Our physical address is:
Mental Health Association of East Tennesee, Inc.
9050 Executive Park Drive, Suite 104-A
Knoxville, Tennessee 37923

We can be reached via e-mail at info@mhaet.com

Or you can reach us by telephone at (865)584-9125.

INFORMATION WE COLLECT & HOW IT IS USED

For each visitor to our Web page, our Web server automatically recognizes only the consumer's domain name, but not the e-mail address.

We collect only the domain name, but not the e-mail address of visitors to our web page. We collect, but do not share, the e-mail addresses of those who post messages to our web site, aggregate information on what pages consumers access or information volunteered by the consumer, such as survey information and/or site submissions.

The information we collect is used only to improve the content of our Web page, our programs, and our resources. The information is not sold, traded, or shared with any individuals or organizations for any purpose. (The only exception to this policy would be the specified release of information in response to a valid court order.)

With respect to cookies: We use cookies to store visitors preferences; record user-specific information on what pages users access or visit; or record past activity at a site in order to provide better service when visitors return to our site.

We do not send unsolicited e-mail. However, we do send e-mail newsletters to various e-mail listserves by request of the user.

Individuals who supply us with their telephone numbers on-line may receive telephone contact from us with information regarding submissions they have placed on-line. Please provide us with your correct phone number. We never sell, trade, or share these phone numbers with other individuals or organizations. Individuals will not receive any calls from us unrelated to the fulfillment of their submission. However, from time to time we make phone and/or email contact with consumers in order to improve our services to them.

POLICIES FOR PROTECTING CHILDREN

MHAET encourages parents and guardians to spend time online with their children and to participate in the activities offered on the web site. No personally identifiable information should be submitted to or posted at the web site by visitors under 13 years of age without the consent of their parent or guardian.

This web site does not solicit or allow children under 13 to publicly post or otherwise distribute personally identifiable contact information. In the event that we ask for information online from children under the age of 13, we do not require personally identifiable information such as child's last name, city, or e-mail address.

If staff receive e-mail from children under 13, we may contact the child under the following circumstances:
  1. To respond directly to the child's request on a one-time basis to a specific request from the child where it is not used to re-contact the child for other purposes,
  2. In order to request the name or online contact information of a parent for the sole purpose of obtaining verifiable parental consent or providing parental notification, and
  3. To respond more than once directly to a specific request from the child and not used to re-contact the child beyond the scope of that request (such as the case where a child requests a newsletter subscription). Where the information is used to contact the child more than once, MHAET uses reasonable efforts to provide parental notification.
User Agreement & Privacy Policy
Mailing Address
Mental Health Association of East Tennesee, Inc.
P.O. Box 32731
Knoxville, Tenneseee 37930-2731
  Physical Address
Mental Health Association of East Tennesee, Inc.
9050 Executive Park Drive, Suite 104-A
Knoxville, Tennessee 37923
Phone (865)584-9125
Fax (865)824-0040